Privacy Policy
Last updated: March 8, 2026
1. Information We Collect
When you use CrisisCopilot.ai, we may collect:
- Account information: Email address, name, and payment information (processed securely by Stripe — we never store your card details)
- Usage data: Pages visited, features used, and interaction patterns to improve our service
- Preferences: Risk profile selection, notification preferences, and portfolio holdings you voluntarily input into Portfolio Copilot
- Communications: Messages sent through our contact form, chat widget, or Telegram bot
2. How We Use Your Information
- To provide and maintain the Service
- To process your subscription and payments
- To send you alerts, notifications, and updates you have opted into
- To personalize your experience based on your risk profile
- To respond to your support requests
- To improve our analysis models and platform features
3. What We Do NOT Do
- We do not sell your personal information to third parties
- We do not share your portfolio holdings or financial data with anyone
- We do not use your data for advertising or marketing by third parties
- We do not store your credit card information (Stripe handles all payment processing)
4. Third-Party Services
We use the following third-party services:
- Stripe — Payment processing (Stripe Privacy Policy)
- Resend — Transactional email delivery
- Twilio — SMS alert delivery
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS/TLS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account information for as long as your account is active. If you cancel your subscription and request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
To exercise any of these rights, email support@crisiscopilot.ai.
8. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or requests, contact us at support@crisiscopilot.ai.